Support When You Need It, How You Want It
Even the best products raise questions. That’s why TechIDManager offers multiple ways to get help—so support is always within reach.
Option 1: Self-Help Resources
Our How-to Articles and FAQ library are a great place to start. Use search to find step-by-step guidance, best practices, and common answers. If you don’t see what you need—or you’d rather not read—no problem. Move on to Option 2.
Option 2: AI-Based Support
Use our AI-based support option, including a ready-to-use prompt compatible with the LLM of your choice, to get fast answers and guidance on common questions and workflows. If AI support doesn’t resolve your issue—or you’d prefer to talk to a person—no problem. Move on to Option 3.
Option 3: Email Support (Preferred)
Email us at Support@TechIDManager.com for direct assistance. This is our preferred support channel, and we aim to respond to all inquiries within one business day. If email isn’t your thing, no problem. Move on to Option 4.
Option 4: Schedule a Support Meeting
Some issues are easier to solve by sharing a screen or walking through the problem together. You can book a meeting directly with a TechIDManager support specialist using our support booking link. If you’re outside the Eastern Time Zone, just send us an email and we’ll schedule a time that works for you.
Option 5: Phone Support
If you’d rather speak with someone directly, you can call our support team by calling 1-864-214-5643 for real-time assistance.
Whether you’re installing TechIDManager, actively using the platform, or need help troubleshooting, our team and tools are designed to support you every step of the way.
Would you rather contact me via email?
No problem. Access here to contact me via email and let’s get started!
