Skip to content
Ruffian Software
Ruffian Software
  • Product
    • How It Works
    • Features
      • Unique Accounts
      • Just-In-Time Accounts
      • Vault Passwords
      • Mac Clients
      • Shared Accounts
    • Pricing
    • Demo Day
  • Getting Started
    • Installation Overview
    • Setup Examples
    • Step-by-Step Guide
    • Help with Setup
  • Insights
    • What Our Partners Are Saying
    • Security & Compliance
      • Security Guides
      • Compliance Guides
    • Newsletter
    • Blog
    • Videos
    • PAMCast Series
  • Resources
    • TechIDManager How-To Guides
    • Install Instructions
    • Releases
    • Support Center
      • Self Service Support
      • FAQ
      • Support Options
      • Schedule a Support Meeting
      • Bug Bounty
    • Portal
    • White Papers
    • Notices
  • Company
    • About Us
    • Trust & Security
    • Careers
Book a demo

Errors

Resolving Silent Communication Failures Between TechIDAgent and TechIDHost

October 7, 2026June 27, 2025 by Ben Richey

While troubleshooting a password rotation failure on a server, an unusual issue came to light: the server was no longer updating credentials. Diving into the logs, the following recurring error … Read more

Categories Errors, How-To Guides

Send Keys not working on TechIDClient macOS

October 7, 2026March 4, 2025 by RuffianAdm1n

If TechIDClient.macOS stops being able to send keys (Send Both, Send User, Send Password) then these steps to update the privacy permissions are the first steps to try. 

TLDR (… Read more

Categories Documentation, Errors, How-To Guides

Trouble Shooting: TechIDAgent is not doing the “right” thing

October 7, 2026January 17, 2023 by RuffianAdm1n

Issue:

You’ve installed the TechIDAgent, but something isn’t working as expected. You might notice one of the following:

  • The agent isn’t listed in the TechIDPortal
  • It is listed in the
… Read more
Categories Documentation, Errors, How-To Guides

Using non-US keyboard with TechIDManager

October 7, 2026August 15, 2022 by RuffianAdm1n

By default TechIDManager’s TechIDClient that runs on Windows supports an standard US layout keyboard for the “Send Keys” functions. If you are getting the wrong characters typed with using “Send … Read more

Categories Errors, How-To Guides, Technology
Newer posts
← Previous Page1 Page2
TechIDManager Releases
TechIDManager Install
How To Guides
Book a Demo

CONTACT
Call us at 1-864-214-5049
Schedule a Demo at https://techidmanager.com/demo
Email us at: sales@techidmanager.com
Contact Customer Support
Call: 1-864-214-5643
Email: support@techidmanager.com
Quick Links:
How It Works
Pricing
Portal
Install Today
How-To Guides
Get in Touch!

Secure all your technician access across all of your client networks.
Follow Us On IG @techidmanager
Follow US On FB at https://www.facebook.com/TechIDManager/
Follow Us On LI at https://www.linkedin.com/company/techidmanager
Follow Us On YT at https://www.youtube.com/@techidmanager
© 2026 Ruffian Software, INC. All rights reserved.Privacy PolicyTerms of Service