TechIDManager EntraID/Azure AD Agent Install (Base & Link)

This is a subsection of the fourth step from the Install Instructions for TechIDManager.

4.3 TechIDAgent.EntraID Install – Unique Technician Accounts

These instructions explain how to install TechIDAgent, the TechIDManager PAM service, onto an Azure tenant for Microsoft Entra ID.

This configuration enables TechIDAgent functionality through your existing Microsoft Entra ID infrastructure, linking your MSP tenant to the accounts it creates for you on your customers’ Azure tenants.

We will use our TechIDAgent.EntraID Installer, which handles both the base install (onto your tenant) and linked installs (on your customer tenants).

Should you need assistance installing TechIDAgent, don’t hesitate to contact us for help, or book installation assistance.

What to do

Expected Result

Prerequisites

4.3.1

Install the Azure CLI.

Ensure you have an active Azure subscription in your MSP tenant and a Global Administrator account in the customer tenants you wish to manage.

Ensure you have an active TechIDManager subscription, with access to TechIDPortal.

Azure CLI installed on your current computer for the duration of this install.

Download the Installer

4.3.2

Download the latest TechIDAgent.EntraID installer from https://techidmanager.com/releases.

It will download as a .zip archive. Extract it and run the installer.

TechIDAgent.EntraID Installer open on your computer.

Base Install

This section needs to be performed only once, on the MSP’s Entra ID tenant.

4.3.3

Select the Azure cloud environment you are installing into (Commercial Azure, GCC, GCC High).

Sign into the MSP Entra ID tenant for the Base installation. It must have an active subscription.

The installer is now authenticated onto your primary MSP tenant.

4.3.4

Select the subscription and region that you would like to install TechIDAgent onto.

Enter your ClientGuid into the relevant text box.

Any visible error messages disappear.

4.3.5

Click INSTALL BASE AGENT. Do not close the installer until it is complete.

Azure CLI commands, and their output, appear in the run log box as they are executed.

The installer should report “Base Install Completed Successfully” once it is complete.

On TechIDPortal, under Client Options, the Entra ID Base Installation is shown as complete.

Link Install

This section needs to be performed on each customer Entra ID tenant.

4.3.6

Run the same TechIDAgent.EntraID Installer as used for the Base Install.

Open the Link Tenant tab in the installer.

TechIDAgent.EntraID Installer open and ready for a Link install.

4.3.7

Sign into the customer tenant to link.

Set any options you may wish to edit for the installation on this page. These may be edited later, in TechIDPortal.

Ensure your ClientGuid appears at the top of the tab, in the relevant text box.

The installation is ready to run, with your ClientGuid and any modified options visible.

4.3.8

Click LINK THIS TENANT. Do not close the installer until it is complete.

Set any options you may wish to edit for the installation on this page. These may be edited later, in TechIDPortal.

Azure CLI commands, and their output, appear in the run log box as they are executed.

The installer should report “Linked Install Complete” once it is complete.

On TechIDPortal, under Agents, the Entra ID tenant appears (within an hour).

Any questions? Need help? Contact support@ruffiansoftware.com or book a White Glove Install.